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Forrester Gives Design Advice

Forrester Research has been cranking out a lot of useful research and insight for the dev community lately. Now it's talking big picture, with its "Design for People, Build for Change" forum, scheduled for Sept. 25 and 26 in Carlsbad, Calif.

I'm always leery of grandly themed forums and initiatives, since they tend to trip up on mundane stuff like the specifics of implementation, integration and technology. And yes, some of the advance work on this event engages in suspicious verbiage. Like this gem:

"As the 'design for people, build for change' concept gains momentum, Forrester is seeing a much more holistic, transformational picture emerging from the synthesis of the many business trends and new technologies that are swirling around IT."


The funny thing is, this forum actually makes a good point. That being: Too often, sophisticated, forward-looking systems are created in a way that makes them very difficult to use and to adapt to changing needs. This is a challenge Microsoft has been attacking directly for a couple years now, with its effort to turn MS Office (via Office Business Applications) into the friendly user interface for industrial-strength CRM, ERP and other back-end systems.

You can read more about the forum and find an executive summary here.

So my question is: Are busy dev shops able to take in any of this big-picture wonkery and turn it into anything useful? Is it possible to craft user-centric, future-adaptable applications without completely crushing budgets or turning application development into an endless task? You tell me. My e-mail is

Posted by Michael Desmond on 09/12/2007 at 1:15 PM

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