Three Pillars, Zero Answers: Rethinking Observability
Date: Thursday, April 9th at 11:00am PDT / 2:00pm EDT
Observability has never been more important: the complexity of microservices makes it harder and harder to answer basic questions about system behavior.
The conventional wisdom claims that Metrics, Logging and Tracing are “the three pillars” of observability… yet software organizations check these three boxes and are still grasping at straws during emergencies.
In this session we’ll illustrate the problem with the three pillars: metrics, logs, and traces are just data – they are the fuel, not the car.
About the presenter:
James Burns, Developer Advocate and Head of Research, LightStep
From network load balancers to FPGAs to ASICs to embedded security to cloud ops at scale, James has seen how systems work but, more interestingly, how they fail. He is passionate about sharing what he’s learned to level up teams, make developers happier, and improve customer experiences. He believes that “if it ain’t broke, break it so you know how to fix it,” should be the motto of developers, devops, and SRE everywhere.