One erstwhile IT manager working overtime to remediate issues at a Midwest
law firm says the problem continues to get worse. His team is currently working
to ensure that the firm's fleet of BlackBerrys won't stagger under the time
switch, but he says "it's taking us seven days to get responses from BlackBerry
and we are paying huge dollars for support. They are swamped."
One emerging problem: bounced e-mails, as customer e-mail servers are rebooted
or taken offline to apply patches and change configurations. In short, the fix
is compounding the disruption posed by the original problem.
"And just think, if they choose not to renew the law, this fire drill
starts again in three years," he says. "We should all use UTC and
be done with it, just like the metric system."
Posted by Michael Desmond on 03/07/2007 at 1:15 PM
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